Refund policy
Bella Nour – Return, Change & Refund Policy
We want you to love your purchase! If for any reason you are not completely satisfied, please review our policy below:
Return & Exchange Policy
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You have 15 days from the date of delivery to return or exchange your item.
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Items must be returned in their original condition – unworn, unwashed, and with original tags attached.
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Damaged, stained, or altered items will not be accepted and will not be eligible for a refund or exchange.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 10 business days after we receive the returned item.
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Refunds will be issued to the original method of payment.
Non-Refundable Items
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Any item returned without tags, in used condition, or damaged will not qualify for a refund or exchange.
If you have any questions, feel free to contact our support team. We're here to help!